Claim handler

28/12/21

2021-11-05_Cryns-Gent-Kortrijk-1011

Your responsibilities 

 

You start as an account manager and follow up the customer files from the first contact to the car pick-up. 

You will be requested to use our ERP package PlanManager. After the training and induction period, we trust you with a great deal of responsibility to start up and handle claim files.

 

  • You are a contact point for directors, insurance companies, brokers and experts.
  • You are responsible for a proper, professional and correct communication with all partners involved.
  • You take pictures of the damage.
  • You start new files and draw up damage specifications.
  • You are familiar with the various repair techniques and you ensure a correct planning, a division of tasks and an optimal flow in the workshop and warehouse;  in consultation with the workshop manager.
  • You schedule a date for the repair and inform the stock manager about the parts that need to be ordered.
  • You electronically monitor the repair and its complete administration, each time according to the specific procedure of the type of customer (private customers, leasing and insurance companies, ...).
  • You prepare and complete the billing.

Your profile

 

  • You have a bachelor’s degree and you are passionate about the sector, good technical background regarding automotive technology is a plus. 
  • You write flawless Dutchand you have a good knowledge of French. You have at least a basic knowledge of English. 
  • You are proactive and you work accurately and systematically, but always with the necessary and required flexibility.
  • You are an enterprising person with a sense of responsibility and the ambition to build something.
  • You are service-oriented with a strong focus on quality.
  • You are analytical and you are familiar with one or more electronic management systems. You master current office applications such as Outlook, Word and Excel.
  • You are communicative, friendly, assertive and you feel secure.
  • You have a driving license type B.
  • You live in the area of Antwerp, Mechelen or Waasland or you are willing to settle there.

Our offer

 

  • You join a dynamic and growing company that likes to offer you opportunities.
  • You receive an extensive training.
  • You get a lot of responsibility and a very diverse range of tasks, which makes every day look differently.
  • You are part of a professional and highly motivated team.
  • You will receive a competitive salary, supplemented with a package of fringe benefits. 

Upload your resume

Share this article on

Claim handler

28/12/21

2021-11-05_Cryns-Gent-Kortrijk-1011

Your responsibilities 

 

You start as an account manager and follow up the customer files from the first contact to the car pick-up. 

You will be requested to use our ERP package PlanManager. After the training and induction period, we trust you with a great deal of responsibility to start up and handle claim files.

 

  • You are a contact point for directors, insurance companies, brokers and experts.
  • You are responsible for a proper, professional and correct communication with all partners involved.
  • You take pictures of the damage.
  • You start new files and draw up damage specifications.
  • You are familiar with the various repair techniques and you ensure a correct planning, a division of tasks and an optimal flow in the workshop and warehouse;  in consultation with the workshop manager.
  • You schedule a date for the repair and inform the stock manager about the parts that need to be ordered.
  • You electronically monitor the repair and its complete administration, each time according to the specific procedure of the type of customer (private customers, leasing and insurance companies, ...).
  • You prepare and complete the billing.

Your profile

 

  • You have a bachelor’s degree and you are passionate about the sector, good technical background regarding automotive technology is a plus. 
  • You write flawless Dutchand you have a good knowledge of French. You have at least a basic knowledge of English. 
  • You are proactive and you work accurately and systematically, but always with the necessary and required flexibility.
  • You are an enterprising person with a sense of responsibility and the ambition to build something.
  • You are service-oriented with a strong focus on quality.
  • You are analytical and you are familiar with one or more electronic management systems. You master current office applications such as Outlook, Word and Excel.
  • You are communicative, friendly, assertive and you feel secure.
  • You have a driving license type B.
  • You live in the area of Antwerp, Mechelen or Waasland or you are willing to settle there.

Our offer

 

  • You join a dynamic and growing company that likes to offer you opportunities.
  • You receive an extensive training.
  • You get a lot of responsibility and a very diverse range of tasks, which makes every day look differently.
  • You are part of a professional and highly motivated team.
  • You will receive a competitive salary, supplemented with a package of fringe benefits. 

Upload your resume

Share this article on