Claim handler
17/12/20
We are currently in
Brussels (1) looking for claim handlers.
Your responsibilities
You start as an account manager and follow up the customer files from the first contact to the car pick-up.
You will be requested to use our ERP package PlanManager. After the training and induction period, we trust you with a great deal of responsibility to start up and handle claim files.
- You are a contact point for directors, insurance companies, brokers and experts.
- You are responsible for a proper, professional and correct communication with all partners involved.
- You take pictures of the damage.
- You start new files and draw up damage specifications.
- You are familiar with the various repair techniques and you ensure a correct planning, a division of tasks and an optimal flow in the workshop and warehouse; in consultation with the workshop manager.
- You schedule a date for the repair and inform the stock manager about the parts that need to be ordered.
- You electronically monitor the repair and its complete administration, each time according to the specific procedure of the type of customer (private customers, leasing and insurance companies, ...).
- You prepare and complete the billing.
Your profile
- You have a bachelor’s degree and you are passionate about the sector, good technical background regarding automotive technology is a plus.
- You write flawless Dutchand you have a good knowledge of French. You have at least a basic knowledge of English.
- You are proactive and you work accurately and systematically, but always with the necessary and required flexibility.
- You are an enterprising person with a sense of responsibility and the ambition to build something.
- You are service-oriented with a strong focus on quality.
- You are analytical and you are familiar with one or more electronic management systems. You master current office applications such as Outlook, Word and Excel.
- You are communicative, friendly, assertive and you feel secure.
- You have a driving license type B.
- You live in the area of Antwerp, Mechelen or Waasland or you are willing to settle there.
Our offer
- You join a dynamic and growing company that likes to offer you opportunities.
- You receive an extensive training.
- You get a lot of responsibility and a very diverse range of tasks, which makes every day look differently.
- You are part of a professional and highly motivated team.
- You will receive a competitive salary, supplemented with a package of fringe benefits.
Claim handler
17/12/20
We are currently in
Brussels (1) looking for claim handlers.
Your responsibilities
You start as an account manager and follow up the customer files from the first contact to the car pick-up.
You will be requested to use our ERP package PlanManager. After the training and induction period, we trust you with a great deal of responsibility to start up and handle claim files.
- You are a contact point for directors, insurance companies, brokers and experts.
- You are responsible for a proper, professional and correct communication with all partners involved.
- You take pictures of the damage.
- You start new files and draw up damage specifications.
- You are familiar with the various repair techniques and you ensure a correct planning, a division of tasks and an optimal flow in the workshop and warehouse; in consultation with the workshop manager.
- You schedule a date for the repair and inform the stock manager about the parts that need to be ordered.
- You electronically monitor the repair and its complete administration, each time according to the specific procedure of the type of customer (private customers, leasing and insurance companies, ...).
- You prepare and complete the billing.
Your profile
- You have a bachelor’s degree and you are passionate about the sector, good technical background regarding automotive technology is a plus.
- You write flawless Dutchand you have a good knowledge of French. You have at least a basic knowledge of English.
- You are proactive and you work accurately and systematically, but always with the necessary and required flexibility.
- You are an enterprising person with a sense of responsibility and the ambition to build something.
- You are service-oriented with a strong focus on quality.
- You are analytical and you are familiar with one or more electronic management systems. You master current office applications such as Outlook, Word and Excel.
- You are communicative, friendly, assertive and you feel secure.
- You have a driving license type B.
- You live in the area of Antwerp, Mechelen or Waasland or you are willing to settle there.
Our offer
- You join a dynamic and growing company that likes to offer you opportunities.
- You receive an extensive training.
- You get a lot of responsibility and a very diverse range of tasks, which makes every day look differently.
- You are part of a professional and highly motivated team.
- You will receive a competitive salary, supplemented with a package of fringe benefits.