Branch Manager (Junior / Senior)
23/02/23
Your responsibilities?
As an account manager you bear a great responsibility within our organization. You make sure that every customer file runs smoothly, from the first contact to the pick-up of the repaired car.
You activate and you are responsible for the following up of the files that we receive through various channels, such as E-mail, Informex or UBench. You make appointments with the customer and set up a schedule (IN / OUT). You arrange the necessary pick-ups and you schedule the replacement vehicles.
Finally, we also entrust the administration of the VAT to you.
For all this, you are requested to use the PlanManager ERP package. You also work closely together with the claim handlers to complete the files.
Given the many internal and external contacts, communication is key throughout your range of tasks, both written and oral. You are responsible for a proper, professional and correct communication with all partners involved.
Your profile
- You have a bachelor's degree in the field of automotive and / or insurance. Relevant work experience is a plus.
- You are very customer and service-oriented and aim for a 100% customer satisfaction.
- You speak and write flawless Dutch and you have a good knowledge of French.
- You are smooth and enterprising and you know how to handle things.
- You have strong organizational skills.
- You have a driving license type B.
Our offer
- You join a dynamic and growing company that is eager to offer you opportunities.
- You get a varied job with a lot of responsibility in which you can show off your talents and keep growing.
- You work in an environment that heavily invests in digitization to make its processes run more smoothly and efficiently.
- You are part of a professional and highly motivated team.
- You will receive a competitive salary, supplemented with a package of fringe benefits.
Branch Manager (Junior / Senior)
23/02/23
Your responsibilities?
As an account manager you bear a great responsibility within our organization. You make sure that every customer file runs smoothly, from the first contact to the pick-up of the repaired car.
You activate and you are responsible for the following up of the files that we receive through various channels, such as E-mail, Informex or UBench. You make appointments with the customer and set up a schedule (IN / OUT). You arrange the necessary pick-ups and you schedule the replacement vehicles.
Finally, we also entrust the administration of the VAT to you.
For all this, you are requested to use the PlanManager ERP package. You also work closely together with the claim handlers to complete the files.
Given the many internal and external contacts, communication is key throughout your range of tasks, both written and oral. You are responsible for a proper, professional and correct communication with all partners involved.
Your profile
- You have a bachelor's degree in the field of automotive and / or insurance. Relevant work experience is a plus.
- You are very customer and service-oriented and aim for a 100% customer satisfaction.
- You speak and write flawless Dutch and you have a good knowledge of French.
- You are smooth and enterprising and you know how to handle things.
- You have strong organizational skills.
- You have a driving license type B.
Our offer
- You join a dynamic and growing company that is eager to offer you opportunities.
- You get a varied job with a lot of responsibility in which you can show off your talents and keep growing.
- You work in an environment that heavily invests in digitization to make its processes run more smoothly and efficiently.
- You are part of a professional and highly motivated team.
- You will receive a competitive salary, supplemented with a package of fringe benefits.